Direct Messaging
Direct messages are a great way to chat privately with friends on Guilded. You can send messages, share files, pin important posts, or start a voice or video call, all from the DM window.
This guide will walk you through how to use DMs, pin messages, and start a call.
Step by step instructions
- Click the Chat icon on the left sidebar
- Select Create DM
- Start typing a name and select a user from the list
- Click Continue to open the DM
- You can add more users later to start a group chat
💡 Important: To start a new DM, your Roblox account must have a verified email. If you haven’t verified it yet, head to your Roblox settings to do that first.
Visual Guide - Prefer visuals? Follow the steps shown in the image below:
Pinning messages
To pin a message in a DM or group DM:
- Hover over the message you want to pin
- Click the three dots and select Pin
- Pinned messages can be found in the 📌 icon at the top of the chat
You can remove a pinned message at any time by clicking the same menu and selecting Unpin.
Starting a voice or video call
In any one-on-one DM or group DM, you can start a call by clicking the phone or video icon at the top of the chat window.
You'll need to initiate the direct message by typing in chat to activate the session for video calls.
Click the voice (phone icon) or video (camera icon) button at the top right bar of your DM.
Your direct message will now convert temporarily to a streaming channel. Cool huh!
On-screen controls
| Icon | Function |
|---|---|
| Grid View | See all participants in a grid layout |
| Focus View | Focus on a single participant |
| Add Participant | Invite others to join the call |
| Screen Share | Share your screen or a specific application window |
| Camera On/Off | Toggle your camera |
| Mute | Mute your mic |
| Deafen | Mute incoming audio |
| End Call | Leave the call or end the stream |
| Theatre Mode | Expand the stream into a larger viewing window |
| Full Screen | Maximise your viewing area |
| Settings | Access voice and video options |
💡Tips
Tip: If it’s a brand new DM, you’ll need to send at least one message in the chat before you can start a voice or video call.
Tip: Some voice and video features are age-restricted based on the Roblox account linked to your Guilded account. Users must be 17 or older to use video or screen sharing.
Tip: Clicking the Screen Share button will let you choose to share your entire screen or just a specific application window.
💬 FAQs
Q: Why can’t I start a DM with someone?
A: Make sure both you and the other user have a verified email on your connected Roblox accounts. If you're under Roblox’s privacy restrictions, DMs may be disabled.
Q: Can I DM someone I’m not in a server with?
A: Yes, as long as their privacy settings allow friend requests or DMs.
Q: Why won’t my video or screen share start?
A: Some voice and video features are age-restricted. You must be 17 or older on your linked Roblox account to access video and screen sharing and start DM calls
Q: Can I delete a message I sent in a DM?
A: Yes. Hover over the message, click the three dots, and select Delete. This removes it from the conversation for everyone.
Q: Are DMs private?
A: Yes. DMs and group DMs are private conversations between you and the selected users. Only participants in the chat can view the messages or call activity.