Guilded includes a feature called Hardware Acceleration, which utilizes your computer's graphics processing unit (GPU) to run certain features more efficiently. The Desktop App has Hardware Acceleration enabled by default.
However, in some cases, certain drivers may not be compatible with Hardware Acceleration and can cause the app to run slowly, freeze, or crash. If you experience any issues, we recommend turning off Hardware Acceleration.
- Head over to your settings by clicking the cog
- Go to General settings.
- Toggle off Hardware Acceleration and hit Save changes in the bottom left.
- A prompt will pop up. Click Confirm and Guilded will automatically relaunch to disable Hardware Acceleration.
If this doesn't resolve any issues you are having, drop us an email at firstname.lastname@example.org