Guilded features Hardware Acceleration, which uses your computer's graphics processing unit (GPU) to run some features more effectively. Hardware Acceleration is automatically enabled on the Desktop App.
Occasionally some drivers may not be compatible and can cause the app to run slowly, crash, or freeze. If this should arise, we recommend turning it off.
- Head over to your settings by clicking the cog
- Go to General settings.
- Toggle off Hardware Acceleration and hit Save changes in the bottom left.
- A prompt will pop up. Click Confirm, and Guilded will relaunch to disable Hardware Acceleration.
If this doesn't resolve any issues you are having, drop us an email at firstname.lastname@example.org