Voice Troubleshooting - macOS
If you’re having trouble with your mic or you can’t hear other users on Guilded, this quick guide will walk you through a few common fixes on macOS. Make sure you've already checked your Voice and Video Settings before following these steps.
1. Check microphone permissions
Guilded needs permission to use your microphone.
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Open System Preferences
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Select Security & Privacy
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Click the Privacy tab
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Choose Microphone from the left sidebar
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Make sure Guilded is checked.
2. Check your input volume
Sometimes your mic volume is too low to be picked up.
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Go to System Preferences > Sound
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Click the Input tab
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Select your microphone
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Drag the Input volume slider to the right
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3. Restart audio services
If things still aren’t working:
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Refresh Guilded using CMD + R
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Set your Input and Output devices to Default
💡Bonus tip
If another app is taking control of your mic (like Zoom or Chrome), quit it completely before launching Guilded again.