Contacting Support

Have a problem? Let us know!                                                          

Looking for a little extra help on Guilded? Our Community Team is always here to lend a hand when you need it! Whether you're dealing with an issue or just have a quick question, our team is ready to assist you. To ensure you're speaking with a verified Guilded Staff member, they'll have a unique Staff badge by their name and will refer to the specific query you submitted. In most cases, they'll reach out to you via DM to help you get things sorted quickly and easily.

It's important to note that Guilded Staff members will never ask you to share personal information via email or text message, such as your passwords or identification. Please disregard any such communication.

For the quickest and easiest way to get in touch with our team, use the in-app menu.

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Guilded in-app menu.

We value your feedback and are always looking to improve the Guilded experience. If you have any suggestions for new features or ways we can do better, please let us know! You can send us your feedback by clicking on the feedback button in the bottom left corner of the app. We appreciate your input and thank you for helping us make Guilded the best it can be!

Click the Contact us button on the front page.

Or send us an email