Contacting Support

Have a problem? Let us know!                                                          

Need a bit of extra help with Guilded? Our Community Team is on hand to assist when you need it.

If you reach out to us, our team will likely DM you directly to resolve any issues. 

So you know that it's a genuine Guilded Staff member talking to you; they have a unique Staff badge after their name. They will also refer to the query you have submitted. 

Guilded Staff communicating via DM will never ask you to share your personal information by email or text message.

Please do not respond to any communication asking for information such as your passwords or other personal identification. 

The quickest and easiest way to get in touch with the team is to use the in-app menu.

Guilded in-app menu.

Send us feedback, suggest new features, and what can we do better?

Click the Contact us button on the front page.

Or send us an email 

We value every bit of feedback, criticism, and suggestions to make a better Guilded for you.