Fixing Desktop App Installation Issues
Having trouble installing or updating the Guilded desktop app? No stress—we’ve got a few things you can try to get things back on track.
Before we jump into the steps, here are a couple of things to check first:
🔍 Quick checks before you begin
-
Third-party software – Security or antivirus apps can sometimes block installs. Try turning them off temporarily while you install.
-
Unsupported systems – Guilded no longer supports Windows 7 or Windows 8.1. If you’re using those, try using Guilded in your browser instead.
🧹 Clean install steps (Windows)
If your install is getting stuck or acting weird, do this:
-
Close Guilded completely
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Right-click the Guilded icon in the system tray and click Quit
-
Open Task Manager (
Ctrl + Shift + Esc
) and make sure all Guilded-related processes are closed
-
-
Close all browser sessions
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If you’re logged into Guilded in a browser too, close those tabs just to be safe
-
-
Clear leftover files
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Press
Win + R
and type:%AppData%
Find the Guilded folder and delete it -
Do the same with:
%LocalAppData%
Find and delete the guilded-updater folder
-
-
Restart your PC or laptop
-
Download the latest version from the official site and run the installer
🧰 Still not working?
If the install fails again:
-
Go to
%LocalAppData%
-
Open the
guilded-updater
folder -
Right-click the installer
-
Choose Run as Administrator
💡 Still stuck? You can use Guilded in your browser for now, and feel free to contact our Support team so we can help you out.