Fixing Desktop App Installation Issues

Having trouble installing or updating the Guilded desktop app? No stress—we’ve got a few things you can try to get things back on track.

Before we jump into the steps, here are a couple of things to check first:

🔍 Quick checks before you begin

• Third-party software – Security or antivirus apps can sometimes block installs. Try turning them off temporarily while you install.

• Unsupported systems – Guilded no longer supports Windows 7 or Windows 8.1. If you’re using those, try using Guilded in your browser instead.

🧹 Clean install steps (Windows)

If your install is getting stuck or acting weird, do this:

1. Close Guilded completely

   • Right-click the Guilded icon in the system tray and click Quit

   • Open Task Manager (Ctrl + Shift + Esc) and make sure all Guilded-related processes are closed

2. Close all browser sessions

   • If you’re logged into Guilded in a browser too, close those tabs just to be safe

3. Clear leftover files

   • Press Win + R and type:
     %AppData%
     Find the Guilded folder and delete it

   • Do the same with:
     %LocalAppData%
     Find and delete the guilded-updater folder

4. Restart your PC or laptop

5. Download the latest version from the official site and run the installer

🧰 Still not working?

If the install fails again:

• Go to %LocalAppData%

• Open the guilded-updater folder

• Right-click the installer

• Choose Run as Administrator

💡 Still stuck? You can use Guilded in your browser for now, and feel free to contact our Support team so we can help you out.