Fixing Desktop App Installation Issues

Having trouble installing or updating the Guilded desktop app? No stress—we’ve got a few things you can try to get things back on track.

Before we jump into the steps, here are a couple of things to check first:

Third-party software – Security or antivirus apps can sometimes block installs. Try turning them off temporarily while you install.
Unsupported systems – Guilded no longer supports Windows 7 or Windows 8.1. If you’re using those, try using Guilded in your browser instead.

If your install is getting stuck or acting weird, do this:

Close Guilded completely
- Right-click the Guilded icon in the system tray and click Quit
- Open Task Manager (Ctrl + Shift + Esc) and make sure all Guilded-related processes are closed
Close all browser sessions
- If you’re logged into Guilded in a browser too, close those tabs just to be safe
Clear leftover files
- Press Win + R and type:
  %AppData%
  Find the Guilded folder and delete it
- Do the same with:
  %LocalAppData%
  Find and delete the guilded-updater folder
Restart your PC or laptop
Download the latest version from the official site and run the installer

If the install fails again:

💡 Still stuck? You can use Guilded in your browser for now, and feel free to contact our Support team so we can help you out.