Blocking and Unblocking a user

Encounters online can be a mixed bag, and Guilded aims to provide a positive and respectful environment for all users. However, if you find yourself in a situation where you'd rather not interact with a particular user, or if you come across behavior that goes against our guidelines, worry not – we've got your back. This guide is here to walk you through the process of blocking a user and reporting inappropriate behavior or content on Guilded. Let's delve into the steps and ensure a smoother experience for you and everyone in the community.

Blocking a user

Block a user by right-clicking their username and selecting Block user.  

• Blocking will prevent that person from interacting with you.

If you've blocked users on Guilded and later decide it's time to mend those virtual fences, it's a simple process. Follow these steps to access the list of blocked users:

• Navigate to your Privacy Settings within your account settings.
• Scroll down to the section labeled Blocked People.
• Find the user you wish to unblock, click the menu next to their name, and select Unblock.

Unblocking a user

This way, you can easily reverse the blocking action and potentially rekindle connections within the Guilded community.

• A confirmation message will be displayed. Click confirm to unblock.

Reporting a user

If you wish to report a user within your server, in the first instance, contact your server owner if the issue is within the server itself. If you feel that a user's behavior is unacceptable, breaks our Terms of Use, and you want the Trust and Safety team to investigate you can use the Report function

• Right-click the username and select Report user. 

• A message box will pop up. Please provide as much information as possible, then click Send.
• A confirmation message will be displayed when you have successfully submitted your report. 

Blocking and Reporting on Mobile

On mobile, you can easily report or block a user by following these steps:

• Long press on the user you want to block or report to bring up their profile card.
• Tap the three vertical dots in the top-right corner.
• Select Block user or Report user.
• If you have selected Report, tap the arrow symbol (>) to specify why you are reporting.
• Click send to submit your report directly to our Safety team